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6 October 2026

Boxfish Labs Brings the Cyber Risk Conversation to Hungary’s Largest Service Design Event

Turning AI prompts into functional services takes minutes, but connecting them to real customer data introduces unseen vulnerabilities. At Service Design Day Budapest, Boxfish Labs founder Viktoria Biki unpacks how cyber risks become service design problems.

Speaker graphic for Biki Viktoria, founder of Boxfish Labs, at Service Design Day Budapest, 14 October 2026

Viktoria Biki, founder of Boxfish Labs, is taking the stage once again. Alongside her talk, you will meet leading agencies, enterprise innovation, CX, and service design teams, and explore a wide range of fresh case studies.

Talk Title: Oops, We Built a Service: Mapping Security Blind Spots in AI-Driven Service Design

Today, an AI prototype can turn into a functional service with just a few prompts. However, the moment it connects to customer data, internal knowledge bases, CRM systems, or automated workflows, new security and privacy risks surface behind the interface.

What do we need to design differently when an AI prototype evolves into a production service? This talk explores how and when cybersecurity risks become core product and service design challenges.

Date & Venue: October 14, 14:25 Room 105 Central European University (CEU), Budapest

Use the code ELOADO20 for a 20% discount on your ticket: https://lnkd.in/dxVbG9X9

PreviousWe are attending the ONE Conference 2026, Hague

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Boxfish Labs contributes practical, human-centred expertise in cybersecurity, privacy, and digital resilience. Talk to us about speaking, workshops, educational programmes, or partnerships.

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