Boxfish Labs Brings the Cyber Risk Conversation to Hungary’s Largest Service Design Event
Turning AI prompts into functional services takes minutes, but connecting them to real customer data introduces unseen vulnerabilities. At Service Design Day Budapest, Boxfish Labs founder Viktoria Biki unpacks how cyber risks become service design problems.

Viktoria Biki, founder of Boxfish Labs, is taking the stage once again. Alongside her talk, you will meet leading agencies, enterprise innovation, CX, and service design teams, and explore a wide range of fresh case studies.
Talk Title: Oops, We Built a Service: Mapping Security Blind Spots in AI-Driven Service Design
Today, an AI prototype can turn into a functional service with just a few prompts. However, the moment it connects to customer data, internal knowledge bases, CRM systems, or automated workflows, new security and privacy risks surface behind the interface.
What do we need to design differently when an AI prototype evolves into a production service? This talk explores how and when cybersecurity risks become core product and service design challenges.
Date & Venue: October 14, 14:25 Room 105 Central European University (CEU), Budapest
Use the code ELOADO20 for a 20% discount on your ticket: https://lnkd.in/dxVbG9X9